Frequently Asked Questions
Everything you need to know about your hydration journey with Buoy.
What makes Buoy different from other electrolyte supplements?
Unlike traditional powders that contain high amounts of sugar and artificial flavors, Buoy is a flavorless, sugar-free liquid concentrate that can be added to any beverage without changing the taste.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Is Buoy safe for people with chronic illnesses?
Buoy was formulated with input from doctors for individuals with chronic dehydration. However, we always recommend consulting with your healthcare provider before starting any new supplement regimen.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, contact our support team for a full refund or exchange.
Can I use Buoy in hot coffee or tea?
Yes! Buoy is heat-stable and can be added to hot coffee, tea, or even soups without losing its nutritional value or altering the flavor profile.
Do you offer a subscription discount?
Yes, subscribers save 20% on every order. You can easily adjust your delivery frequency or cancel your subscription at any time through your account dashboard.